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Delivery Time

UK Buyer
EU Buyer
US / CA Buyer
Others
NEWS
Lost / Delay
   

Delivery Time

 
We guarantee that we will send out the item within 24 hours but we do not guarantee arrival time. This is because we are not in control of the postal service. Please navigate along this page to find out the standard arrival time to your destination:
  1. UK Delivery Address
  2. European Delivery Address
  3. United States and Canada Delivery Address
  4. Other Delivery Address
  5. News for your own interest
  6. Lost and Delay Mail

DISCLAIMER: All information stated below are based on Royal Mail website and other relevant websites. We are not responsible for the accuracy of the information. You can double check it at: www.royalmail.com website.


 
UK Delivery Address

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Royal Mail said: We aim to deliver first class mail by the next working day and second class mail by the third working day after posting.

Our experience said:

  1. First Class - within 1-3 working days

  2. Second Class - within 3-5 working days

Please be aware that delay could occur occasionally. Click HERE for more information.

 

 
European Delivery Address

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Royal Mail said: We aim to deliver to European destinations within three working days.

Our experience said:

  1. Standard Airmail - within 5-8 working days

  2. International Signed For - within 4-8 working days

Please be aware that delay could occur occasionally. Click HERE for more information.

 

 
United States and Canada Delivery Address

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Royal Mail said: We aim to deliver to worldwide address within five working days

Our experience said:

  1. Standard Airmail - within 7-9 working days

  2. International Signed For - within 6-9 working days

Please be aware that delay could occur occasionally. Click HERE for more information.

 

 
Other Delivery Address

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Royal Mail said: We aim to deliver to worldwide address within five working days

Our experience said:

  1. Standard Airmail - within 10-14 working days

  2. International Signed For - within 8-14 working days

Please be aware that delay could occur occasionally. Click HERE for more information.

 

 
News for your own interest

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  1. Royal Mail 'loses 14.4m letters' - Click HERE
  2. Royal Mail fined for missing post  - Click HERE
  3. Royal Mail and Channel 4 - Click HERE
  4. Time frame for delay and lost - Click HERE
 

 
Lost and Delay Mail

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Royal Mail said: UK mail is considered lost after 15 working days, EU mail is considered lost after 20 working days and Other destination mail is considered lost after 25 working days.

Please see below:

 
If you chose and paid for 'Recorded' or 'International Signed For' service, we will automatically resend you another item in case of loss or damage. Occasionally, we will need you to supply more evidence before we send another item out.

Unfortunately, if you didn't choose and pay for  'Recorded' or 'International Signed For' service and the item is lost or damaged, we will need you to supply more evidence and we will let Royal Mail decides whether the claim is allowed. We will resend another item if Royal Mail allows the claim. Otherwise, you will have to buy another item and choose to insure your item next time.