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Guarantee

Lowest Price
24h Shipment
UK Stock
£500 Protect
R-E-R
   

Our Guarantee

 
We are proudly informed you that we are offering guarantees as stated below to ensure that you have the most wonderful experience shopping with us. Therefore, you can always shop with us with peace of mind, knowing the fact that you can hardly go wrong and most importantly, knowing the fact that you are buying at much lesser price:
  1. Lowest Price Guaranteed or 105% price difference refund
  2. 24 hours Shipment Guaranteed
  3. UK Stock Guaranteed
  4. £500 Paypal Protection Guaranteed
  5. Refund / Exchange / Replacement Guaranteed

 
Lowest Price Guaranteed or 105% price difference refund

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We guarantee that our total price is the cheapest among all genuine UK sellers or we will refund you the price difference at the rate of 105%. Therefore, after you have bought our item and you found out later that you can get the same item at a cheaper price elsewhere, please contact us and we will process the refund.
 
Terms and conditions:
  1. You have to compare us with other genuine UK sellers, registered in the UK and the items they sell are located in the UK.
  2. The UK seller has to be a genuine seller and not the one who is selling for fun or as a part time hobby. He/She has to be in business selling the particular product constantly. Therefore, we will set 2500 feedbacks as a threshold of comparison. You can't compare us with UK sellers who have less than 2500 feedbacks.
  3. You have to compare the item within 24 hours of your purchase and notify us within 24 hours. For example. if you bought the item at 10.00am and you found out later at 8.00pm that 'ABC' seller is selling at much lesser price, please let us know immediately and we will allow your refund claim.
  4. The item you are comparing has to be exactly the same as the item we are selling in all aspects, such as but not conclusive, the item condition, the design, the usage, the origin, the delivery service used, etc.
  5. You have to compare our total price payable by you and other sellers payable total price. If the seller charges hidden charges, such as paypal fees, compulsory insurance, tax, etc, you have to add it to their total price.

Feel free to bid on the item without even doing 'price search' on ebay and you could be making some money from us!

 

 
24 hours Shipment Guaranteed

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We guarantee that we will ship the item out within 24 hours of your purchase. This will ensure that you receive the item as quick as possible and within reasonable time.
 
More informations:
  1. We have to receive cleared payment from you and the '24 hours shipment guaranteed' starts from the time you paid with cleared funds.
  2. It only applies to payment made by Paypal, postal order and cash.
  3. For Paypal payment. you have to have a confirmed address. It means your delivery address is similar to the address you have on your bank or credit card statement.
  4. You have to supply full and correct delivery address.
  5. It only applies during normal working day, which is Monday to Friday.
  6. Order placed on Friday will normally be shipped on Saturday but this is not a guarantee. Order placed on Weekends will be shipped on Monday.
  7. If the auction requires you to specify item model, you have to specify it and the '24 hours shipment guaranteed' starts from the time you specified .
  8. If the item you bought is out of stock, we will give you notice and ask you whether you are willing to wait for a specified time or you prefer a refund. In this circumstance, we do not guarantee delivery time.

If delivery time is important to you, why not buy from us?

 

 
UK Stock Guaranteed

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We guarantee that all items are located in the UK. Your order will be sent via Royal Mail or Parcelforce postal service. This will ensure that you receive the item quickly and within reasonable time. Therefore, you won't be charged with any import tax or any other tax/fees associated with your purchase.
 

 
£500 Paypal Protection Guaranteed

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We are Paypal verified business premier account holder. It means we have all legit information on file. You don't have to worry about us running away with your hard earned money. Please read below as an extract taken from Paypal website:
 
£500.00 GBP buyer protection coverage on qualified eBay purchases.

When you are shopping on eBay, look for items that are covered by PayPal Buyer Protection. Qualified items will automatically display the PayPal Buyer Protection shield and you will receive free purchase protection up to £500.00 GBP.

When your transaction isn’t covered by PayPal Buyer Protection, you may still be covered by our Buyer Complaint Policy.

PayPal Buyer Protection can only be offered by sellers who have favourable transaction histories and meet strict eligibility criteria. Learn How a seller can qualify to offer PayPal Buyer Protection.
 

 
Refund / Exchange / Replacement Guaranteed

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We guarantee that we will refund, exchange or replace any unsatisfactory purchase. It will be in accordance with the terms and conditions stated in the auction page. Please look at the auction page for the more information.
 
More Information:
  1. 7-days return policy - If you think you have reason to return the item to us, please notify us within 7 days from the date of receipt of the item. This policy applies to any product. This 7-days period is too subjective and we can't measure it from our side. We are relying on your courtesy and honesty. We will also judge it from the reasonable time frame of item arrival.
    *** You are entitled to refund, exchange or replacement in this situation.
  2. 30-days warranty - Original / Genuine product will carry a 30-days fault free warranty. If the item you received suffered from any fault within 30 days, please notify us for a free exchange. Please make sure the fault relates to manufacturing fault and not fault occurred due to daily usage or carelessness. After the 30-days period, we have no further obligation on the item.
    *** You are entitled to exchange or replacement only in this situation.
  3. No Warranty - Non-original / Generic product will carry no warranty. If the item you received suffered from any fault after the 7 days return policy but still within 30-days since receipt, we can exchange it and we will charge a small fees. The fees will go towards replacing entirely the product, repairing, handling and other miscellaneous cost.
    *** You are entitled to exchange or replacement only in this situation.
  4. After 30-days - If the item you bought suffers from any fault after 30-days of receipt, you are not entitled to refund, exchange or replacement. When exchange or replacement is agreed, we reserve the right to charge reasonable fees.
  5. Wrong purchase - If you bought the wrong item and would like to exchange it with the correct item, we will allow for the exchange subject to a small and reasonable fees.

For the purpose of refund, exchange or replacement, you will have to send the item back at your own cost.